Assistance With Making an Appointment

A Spa and Salon Receptionist will coordinate a spa and salon experience specifically for your needs.

Customer Requests

You may request a specific gender Massage Therapist while booking an appointment. We cannot guarantee that we will have your request available at all times. All Spa employees are trained to respect the privacy of our guests and to create a comfortable, relaxing environment for all.

Shaving

Shaving is not recommended before a Body Treatment or Men's Facial. If you choose to shave, please shave at least four hours prior to your service.

Health Problems and Comfort Level

Please notify our Receptionist before booking treatments if you are pregnant, have allergies, high blood pressure, any physical ailments, or disabilities. This will prepare our staff far in advance to provide the best possible spa treatment or therapy for you. When receiving your treatment, the Technician will address your needs based on your personal assessment. They will speak to you about the temperature, pressure, music, product, and sequence of service they are providing. You may also communicate to us how you are feeling during your service, and if there is anything specific you would like us to address, please inform the Technician.

What to Wear During a Treatment

Salon@31st  does not uphold any dress code. It is recommended during a Body Treatment or Massage that those treatments are enjoyed without clothing although undergarments may be worn if preferred. Professional draping is performed throughout the duration of the service for privacy. We request that all guests take a shower prior to arrival. We will provide robes and slippers for your convenience.

Guest Timeliness

We ask that you arrive 10 minutes prior to your scheduled appointment time. Arriving late will possibly interfere with your treatment, making it not as effective or therapeutic for you. All appointments will end at their scheduled time so that the next guest will not be delayed. Treatment times are not extended based on late arrivals. No adjustment in price will be made for treatments that must be cut short because of late arrival.

Spa Payment Inquiries

A credit card is required at the time of booking for all massage and facial services, and when booking services for groups larger than three. If you are a guest of the HILTON Oceanfront Hotel, and  have posted a credit card to your room, this will allow you to charge services to your room. Any additional guests charging services to the room must be added to your room  in order to charge to your room account. We accept all major credit cards, cash and gift cards purchased through the hotel. Gift cards can be purchased at the Spa and Salon reception desk.

Gratuities

Customary gratuities for Salon & Spa services are 15-20%.
A gratuity of 20% will be automatically added to the pre-discount price of services purchased through discount voucher promotions, or for groups larger than four.

Cancellation Policy

Please notify the Spa three hours prior to your appointment time if you need to cancel or reschedule. If we do not receive a call, you will be charged 100% full payment for services not canceled in the time allotted. Services and prices are subject to change.

Services and prices are subject to change.

For additional information or to book your appointment, please email us at info@salon31st.com or call us at (757) 233-2631.

Bridal Packages

Bridal Party Packages

We offer packages for the Bride, Groom and Honeymoon.
All packages are catered for your special day.

Call to reserve your special day. (757) 233-2631.

Private Party Packages

Private Party Packages

Private Party packages available for birthday, graduation, bachorette and prom.

Want to create a private party package? Give us a call to setup your package at (757) 233-2631.

Salon Specials

Salon Specials

See our monthly specials.

We offer seasonal specials for Spring, Summer, Fall and Winter.

Vietnamese New Years

Vietnamese New Year Celebration 2011 is sponsored by the Vietnamese Community. Click on Picasa to view pictures.

 
 
 
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